Shipping Policy

Last Updated: October 10, 2026

Thank you for shopping at Dini. We are committed to providing reliable shipping and keeping you informed throughout the delivery process.

1. Order Processing Time

Orders are processed after payment confirmation.

• In-stock products: 1–3 business days.

• Custom or pre-order products: 5–15 business days, unless otherwise stated on the product page.

Business days exclude weekends and public holidays.

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

2. Estimated Shipping Times

Estimated delivery times depend on your location and are calculated from the date your order is shipped.

Destination	Estimated Delivery
United States & Canada	10–20 business days
Europe	10–20 business days
Australia & New Zealand	10–20 business days
Southeast Asia & East Asia	5–10 business days
Middle East	20–40 business days
South America	20–40 business days
Africa	20–40 business days

These are estimates, not guaranteed delivery dates. Order processing time is additional.

3. Shipping Costs

Shipping costs are calculated and displayed at checkout before payment.

Any available free-shipping promotions will be clearly indicated.

4. Order Tracking

Once your order ships, tracking information will be provided when available.

Tracking updates may take time to appear after the shipping carrier receives your package.

5. Shipping Delays

Delivery may be affected by:

• Customs processing

• Weather conditions

• Public holidays

• Carrier delays

• High shipping volumes

• Remote delivery locations

If we cannot ship your order within the promised timeframe, we will contact you about the delay and offer cancellation and a refund where required by applicable law.

6. Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error, please contact us immediately at [Your Support Email].

We will attempt to correct the address before shipment, but changes cannot be guaranteed once an order has been dispatched.

7. Lost or Missing Packages

If your package has not arrived within the estimated delivery period, please contact us.

We will investigate the shipment with our fulfillment and delivery partners.

If a package is confirmed lost or undelivered, we will provide an appropriate resolution, including a replacement or refund where applicable.

If tracking indicates delivery but you cannot locate the package, please contact us so we can assist with an investigation.

8. Customs, Duties, and Import Taxes

International shipments may be subject to customs duties, import taxes, or additional charges.

Any charges not included in the checkout total will be disclosed where applicable.

9. Multiple Shipments

Some orders may be shipped in separate packages depending on product availability and fulfillment locations.

If your order is shipped separately, you may receive multiple tracking numbers.

10. Contact Information

For shipping questions, please contact:

Store Name: [Dini]

Email: [Your Support Email]

Business Address: [shopdini.store@gmail.com]

Please include your order number when contacting us.

We will assist you with tracking, delivery concerns, and shipping-related questions.